AI Engineer for Chatbots & AI Customer Support Automation

This AI Engineer specializes in developing intelligent chatbots and AI-driven customer support systems. With extensive experience in NLP, machine learning, and automation, they build conversational AI solutions that enhance customer interactions, reduce response times, and improve overall service efficiency. Their expertise enables businesses to automate customer support, personalize engagement, and scale operations effortlessly.

• AI-Powered Customer Support Chatbot: Developed a chatbot that handled 85% of customer inquiries without human intervention, reducing support costs by 40% for a major e-commerce brand.
  
  Conversational AI for Lead Qualification: Built an AI-driven chatbot that pre-qualified leads in real-time, increasing conversion rates by 33% for a SaaS company.
  
  Multilingual AI Chat Assistant: Engineered an NLP-based chatbot that supported 10+ languages, helping a global company expand its customer support across different regions.
  
  AI-Based Sentiment Analysis System: Designed a chatbot that analyzed customer sentiment, allowing a telecom company to personalize responses and improve customer satisfaction by 29%.
  
  Automated Ticketing System with AI: Created an AI-powered support system that categorized tickets, assigned priorities, and escalated urgent issues, improving response times by 50%.